Privacy policy

 

Caeli Travel, is committed to maintaining the privacy of personal information that you provide to us when using the Caeli web site. This Privacy Policy describes how we treat personal information received when you visit https://www.caelitravel.com

Privacy Policy Promise

While information is the cornerstone of our ability to provide superior service, our most important asset is our guests’ trust. Keeping guest information secure, and using it only as our guests would want us to, is a top priority for all of us at Caeli. Here then, is our promise to our individual customers:

We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.

We will limit the collection and use of client information to the minimum we require to deliver superior service to our clients, which includes advising our clients about our products, services and other opportunities, and to administer our business.

We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.

We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.

We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product.

Whenever we hire our partners to provide additional services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.

We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Information We Collect

General:

When you register, and at other times, we may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your computer.

Web Site Usage Information:

We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and customers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and customers to each Web page, and the length of their visits.

How We Use Information Collected

We may use information in the following ways:

For the purposes for which you specifically provided the information.

To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.

To enhance existing features or develop new features, products and services.

To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.

We may combine the information that we collect from you on https://www.caelitravel.com with information that you provide to us in connection with your use of our other products, services and web site.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Cookies

We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing http://www.caelitravel.com and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Feedback & Contact

If you wish to inform us of a change or correction to your personal information, request a copy of the information we collect on you, request deletion of your information or would like to restrict the further processing of your data, please contact us at info@caelitravel.com or via any other channel.

We will respond to these requests within one month. If you have any enquiries, comments or complaints about this Policy or our handling of your personal information, please contact your us via:

Email:  sanja.pepic@caelitravel.com

Post: Privacy Officer
Caeli travel, Dzordza Vasingtona bb
81000 Podgorica, Montenegro

Changes to our Policy

We may amend or make revisions to this Policy from time to time, which amendments may also apply to your personal information collected under a previous version of this Policy. Caeli Travel reserves the right to alter this Privacy Policy at any time and for any reason. It is your responsibility to keep up to date with any changes to this policy. If we make a change to the Policy, we will notify you via a notice online and the revised version will be posted on our website with the revision date.

This Privacy Policy was last updated on 06 May 2019.